Think about it, you’re best salesperson is the technician. He or she is on-site, and has the customer’s attention. What better time to mention the amount of time and expense being wasted on that old unit.
Of course, the tech needs to be motivated. You are already covering his or her salary. There needs to be some incentive and recognition for additional sales effort. HVACPack links the sales opportunity from the work-order and technician, to the quotation, and finally to the sale.
It’s easy to see who is really generating your profits. Sometimes a small bonus for a sales effort can result in a big increase in sales.