The Customer Tracking and Opportunities feature allows you to track all of your incoming calls, schedule new customer opportunities, and track the advertising sources for new customer requests. With the click of a button, you can review the profitability of all your advertising sources as well as any pending customer activities.
The Call Center feature allows you to record all of your incoming opportunities and other messages to help improve your customer service response time and eliminate lost calls. You can also review all of the outstanding messages by employee or company-wide using the unique Information Dashboard.
As your sales and service staff track their customer follow-up activities, they have access to a quick-view dashboard for updates. This saves valuable time allowing owners, managers and sales staff to manage their outstanding activities.